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City Volkswagen of Evanston

Narcis was an amazing sales person and made sure we were helped he’s great !

I've purchased three cars from City Volkswagen in Evanston and highly recommend them. Negotiations are quick and the service is great. I will use them again.

Very knowledge, professional, and friendly staff, from searching to signing, they made the car buying process very smooth and personable, they worked within my budget and I left feeling like I got the best deal possible. My experience was nothing less than above and beyond. Highly recommend.

Came in for a pre owned vehicle Gilbert was first to greet me and helped me out all the way. Great salesman and I think the best salesman I ever come across

Mario made the buying process very enjoyable, which was not the case in my previous experiences

I had an incredible experience at City Volkswagen of Evanston purchasing a new vehicle from them. Gilbert was my sales rep and he was the best car salesperson I have worked with. The car that I wanted had to be located and delivered to dealership. Gilbert kept this process moving along and made sure the car was ready for pick up as planned. He was so informative and courteous through the entire process, even staying late on Friday to go over all of the features in the vehicle. I strongly recommend City Volkswagen of Evanston and especially Gilbert.

I worked with Mario and he was very easygoing and guided me through the whole process. Mainly, I felt very comfortable and felt no pressure at all to make a decision

Gilbert was great. Glad I came back to do another deal with them. Very easy to work with and enjoyable experience overall. Would recommend.

We found it to be accommodating. For some reason buying a car seems to be a hassle, it was something we were not looking forward to doing, just that you get an idea, the car we traded was a 1998 Mercedes 350D with over 35000 miles, that tells you how much we avoid dealing with auto dealerships. However Ricky was a breath of fresh air. He was confident, well informed, knowledgeable and best of all a wonderful disposition that made one feel comfortable. He made what we dreaded a very pleasant experience.

Mario was very professional, knowledgeable, and very easy to work with. Buying my new car from him was stress free. I would recommend Mario to my friends and family.

My experience buying my new car from Mario was one of the best car buying experiences I've ever had. From test driving to closing the deal, Mario was very professional, answered any questions I had about the car, and offered very reasonable price. I would recommend!

Very easy transaction with not a lot of back and forth. Pleased with the car and the whole experience

I want to thank Ricky for being so supportive and finding the car I wanted. I was moving from California and he had everything done for me as promised. I would highly recommend him

Outstanding customer service that my wife and I received from Mario and rest of the team at City Evanston

Mario is a good guy to work with. He helped me with deal for new car

We had a great buying experience with Narcis at City Volkswagen Evanston. Narcis was incredibly knowledgeable, detail-oriented and easy to work with. He was always available and flexible, but no pressure, and worked to get us a great deal. And he made sure the car met his high expectations before delivery, even sending it back to the detail shop for some additional polishing before he would let us take it. Alex in the finance did a great job as well, even finding some ways to save some additional money while signing the final paperwork. All in all, an incredibly pleasant dealership experience.

We had a great buying experience with Narcis at City Volkswagen Evanston. Narcis was incredibly knowledgeable, detail-oriented and easy to work with. He was always available and flexible, but no pressure, and worked to get us a great deal. And he made sure the car met his high expectations before delivery, even sending it back to the detail shop for some additional polishing before he would let us take it. Alex in the finance did a great job as well, even finding some ways to save some additional money while signing the final paperwork. All in all, an incredibly pleasant dealership experience.

I have not had a quicker and more positive experience than I did here working with Mario and his fellow colleagues

I recently had an exceptional experience at City VW of Evanston, thanks to Ian Edmonson. He is hands down the best salesman I've encountered. Ian's extensive knowledge of VW vehicles and the car buying process made my experience seamless. He was always quick to respond to my emails and easily reachable via his direct line, even after the sale. As an out-of-state buyer, I was initially concerned about the logistics, but Ian made everything effortless. Driving around 100 miles to pick up my new car was absolutely worth it. If you're looking for a VW, I highly recommend working with Ian at City VW of Evanston. You won't be disappointed!

I recently had an exceptional experience at City VW of Evanston, thanks to Ian Edmonson. He is hands down the best salesman I've encountered. Ian's extensive knowledge of VW vehicles and the car buying process made my experience seamless. He was always quick to respond to my emails and easily reachable via his direct line, even after the sale. As an out-of-state buyer, I was initially concerned about the logistics, but Ian made everything effortless. Driving around 100 miles to pick up my new car was absolutely worth it. If you're looking for a VW, I highly recommend working with Ian at City VW of Evanston. You won't be disappointed!

Had a wonderful experience at City Volkswagen of Evanston and purchased a vehicle with them over the weekend. Gilbert was the sales rep I worked with and can’t express enough how informative and courteous he was through the entire process, including his patience with all my questions. Also appreciate the assistance of the rest of the team especially Sam and Manny for their time and assistance with addressing my inquiries. I strongly recommend City Volkswagen of Evanston for trade in /buying needs.

Had a wonderful experience at City Volkswagen of Evanston and purchased a vehicle with them over the weekend. Gilbert was my sales rep I worked with and can’t express enough how informative and courteous he was through the entire process, including his patience with all my questions. Also appreciate the assistance of the rest of the team especially Sam and Manny for their time and assistance with addressing my inquiries. I strongly recommend City Volkswagen of Evanston for trade in /buying needs.

Very easy transaction. It was all made possible by Mario and his team at City

I had a great experience purchasing a 2023 certified used Jetta from City VW of Evanston. Ian Edmonson did a fantastic job throughout the whole process. Highly recommend.

Had an amazing experience here working with Mario and Alex. They treated me with respect from the moment I walked in. Mario got me into a low mileage TIguan at a very low rate!