I had a great experience purchasing my Tiguan this week. Randy handled my test drive and stuck with me throughout the process to make sure the deal was done right. He was attentive, communicative, and highly professional throughout the entire visit. If you are looking for a straightforward and helpful car-buying experience, I highly recommend asking for Randy.

If anyone is looking for a car, I would recommend Randy and City VW of Evanston. Randy was extremely patient and very helpful in helping me choose my next new car. It felt like I wasn't working with a sales person, but having a friend help me choose my next car. Ask for Randy, you will not be disappointed. Also Wayne was amazing and provided very helpful recommendations and advice.

Great selection of vehicles. Working with Mario made everything seamless. From beginning to end, the sales interaction was easy. This is my second time purchasing at this location and will do it again.

Great selection of cars and high quality service. Loving the car we got and plan on being back here for the next one

It was a great experience. I hightly recomened this dealership. Very professional.

Had a really great experience here! Service was great and I was able to get my lease signed and drive the car home in under an hour

Great dealership and Frank Guevara is fun to work with and very knowledgeable! Love my new jetta!

Professional And listen to what I wanted was not pushy and was very appropriate and down to earth

Very helpful dealership that really cares about your experience! They want you to feel good about your purchase and do not engage in some of the higher pressure tactics I have experienced at other dealerships. Frank Guevara is fun to work with and very knowledgeable. I highly recommend this dealership!

Frank was great! He made it easy to ask questions and come to my own decisions.

Friendly, dedicated staff who made purchasing my car a breeze. They were appreciative of my time and sent me videos of the vehicle I was interested in before I’d had to travel an hour to see it in person which I really appreciated.

I had a great experience at City Volkswagen of Evanston. Frank made the whole process smooth and stress free. He was easy to talk to, answered all my questions, and never made me feel pressured. We had some great conversations and built a genuine connection, which made buying my car even better. I definitely recommend this dealership, and if you go, ask for Frank!

Friendliest staff and quick service!!!

Special thanks to Narcis

My experience was exceptional from the start. I took my car in for service and was given great service. When I returned to pick up my vehicle the sales team had identified my lease ending soon and reached out to talk about options. I ended up leaving with a new vehicle. My consultant, Josiah, took so much time showing me vehicle options and how to use all of the features. He spent time listening to and answering all of my questions. The sales and finance team were also incredible, making the process smooth, easy and relatively quick.