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City Volkswagen of Evanston

Mario was beyond great! He took care of us during the sale and after sale

Had to get a part replaced from a recall and order an additional part -- Mike and everyone working on 1/15 were so kind, funny, professional, and went above and beyond. My car was taken care of far beyond what i asked for and it runs smoother than it did when i took it in, even though that wasn't part of the appointment. Clarity with pricing and scheduling was a plus. Would recommend to anyone needing assistance with their VW.

Mario did an amazing job showing me all the available inventory and eventually I was able to find the exact car I wanted

Bought a used Tiguan from Brendan. Had some special requests from sales and service and Brendan made it happen. He couldn’t have been more helpful. He made the experience seem like I was valued to him and the dealership. Would definitely recommend him as your sales guy. Definitely above and beyond!!!

Mike S. is the nicest, most helpful person. I felt comfortable and confident leaving my car with him. I did not feel in any way feel haggled for services I didn’t need (and that happens a lot as a 25 year old woman who doesn’t know cars!) He was so transparent, communicative, and just a very nice man. I will be driving the extra 17 miles every time from the city to come see Mike up in Evanston. My car is all fixed up and she got a beautiful wash by the VW Evanston team.

My experience was great. Narcis was fantastic. He was most professional, friendly, and knowledgeable. He made the car buying experience very enjoyable. I also give the finance manager an excellent rating.

Mario worked very hard to earn my business and he was very patient as I was very indecisive. Hands down best car buying experience in my life

Was there at 9 Am. Soon as I walked in the door friendly greeting, and shake and write down the business very knowledgeable about the automobiles they’re selling answered all the questions I needed to be answered and found me the best deal for my new car actually is my second car from this dealership the first one I cosign for my son and hopefully I’ll be back again when the time comes.

Mario, Alex and Marcus all took great care of me when other dealers treated me poorly throughout buying my first EV journey. Happy to support folks who “get it” and also help me even after ownership! I consider them friends. Today marks 254 miles in my ID4 and I love my girl Pearl. Thank you gentlemen.

Very professional and easy to deal with dealership. No pressure or hidden surprises. Took very good care of us.

I found it very easy to work and communicate with Mario. Highly recommend him and dealership

I had an excellent experience working with Nargis in the Sales Department. He was incredibly knowledgeable and took the time to showcase all the amazing features of the VW ID.4 Pro S. Not only did I get a great deal on a new car, but Nargis made the entire process smooth and comfortable. Highly recommend!

We had a great experience with Gilbert! Fair, friendly, and efficient. Everything went very smooth, and it was a great car buying experience. We would certainly return again in the future.

Amazing experience as always!!! Buying a car at City VW of evanston and Narcis is always an honor.

Our experience with Scala VW was great. Very welcoming and professional. Not pushy at all. We appreciate that.

Our experience with Scala VW was great. Staff was very welcoming, professional and not pushy at all.

They have an extremely easy going sales team that was fun and pleasant to work with

The dealership had plenty of great pre-owned cars for sale at competitive prices. Brendan was helpful and answered all my questions. He also has a strong name!

Ian was very thorough with going over the ins and outs to my car. He was extremely knowledgeable, friendly and accommodating.

We had an exceptional experience with Frank and Manny. Extremely knowledgeable and professional. Walked out with a pre-owned Tiguan!

I had an exceptional experience working with Frank at Volkswagen of Evanston! From the moment I walked into the dealership, Frank was welcoming, knowledgeable, and truly dedicated to helping me find the perfect car. He took the time to understand my needs and preferences, offering insightful recommendations without any pressure. His professionalism and genuine care for my satisfaction made the entire process smooth and enjoyable. I felt confident in my decision, thanks to Frank’s expertise. If you’re in the market for a new vehicle, I highly recommend reaching out to Frank at Volkswagen of Evanston—he will go above and beyond to ensure you have a fantastic experience!

Ian and Manny worked with us to help find the exact model we wanted. Ian gave us a breakdown of different cost options for payment and financing. They were flexible with us with the paperwork since only one of us was able to pick up the car. We are very happy with our new car and the experience we had at City Volkswagon!

Purchased new Tiguan from City Volkswagen of Evanston & my Sales consultant, Brenden Cowhey made It an Outstanding experience!! Live the car & Brenden was the BEST!!

I was looking for a new car and asked Brandon for help. and I was not mistaken. Brandon was very attentive to my requests and helped me with the choice of a car. information about the technical qualities of the car, the advantages of each car was accessible and comprehensive. I am very grateful to him

Brendan Cowhey helped us find the right car to meet our needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and the service staff was very accommodating. Overall a great experience from the entire staff.